We know how challenging it can be to navigate complex departmental websites, so we’ve created this guide to help real estate professionals in New York access documents and get their department-related questions answered. Whether you’re looking for an application or need to know how to contact the Division, this guide has you covered.
NYS Department of State
Division of Licensing Services
PO Box 22001
Albany, NY 12201-2001
Division of Licensing Services
1 Commerce Plaza 99 Washington Avenue, 6th Floor
Albany, NY 12231
Monday – Friday, 9 AM EST – 4:30 PM EST
Contacting the Department:
To reach the NY Division of Licensing Services, you can contact them via phone, email, or fax.
Customer Support Number: 518.474.4429
This number connects you to the NY Department of State’s customer service team. They can help you with various real estate licensing issues, including renewal queries.
Email: RealEstate@dos.ny.gov
You can send your real estate license questions or concerns to this email address.
We’ve compiled a list of some of the most common forms and resources you’ll need to get licensed and maintain your license in New York. If you can’t find what you’re looking for below, check out the New York Department of Stage page.
Form Title | Form Description |
You can send the New York Department of State an email about your real estate license with this licensing form. | |
Read about the requirements to become a real estate salesperson. | |
This is the licensing management system for new licensees and registrants. If you want to sign up to become a salesperson for the first time, this is where you can create your account. | |
Access your existing account to renew your license, upload documents, and more. | |
Follow the steps to renew or update your license. | |
Read the most frequently asked questions for real estate salespersons. | |
Follow the steps to become a real estate broker. | |
Renew or update your real estate broker license. | |
Use this form to report a change to your personal name, business, or residence address. | |
The NY Division of Licensing Services accepts MasterCard and Visa for payment fees. To pay fees using a credit card, complete and sign this form and attach it to your application. | |
This page contains forms you might need, such as property disclosure forms, buyer and seller disclosure forms, DMV consent forms, requests for photo ID forms, and military spouse waiver application forms. | |
The Department of State can give a real estate license to applicants who are in the armed forces, National Guard, or Reserves if they meet the criteria. Use this application to see if you qualify. | |
New York State law says real estate professionals helping buyers or sellers must explain their role and what it means. Use this form to educate them. | |
In New York, salespersons and brokers are required to educate landlords and tenants about their roles and responsibilities. This form will help your clients make well-informed choices. |
Becoming a salesperson in New York is easy with The CE Shop. Here’s everything you need to do to get your New York Real Estate Salesperson license.
Hours Required by the State: 77 hours
Licensing Exam: The licensing exam is administered by the New York Department of State. Registration for the state licensing exam is an entirely separate process from proctoring for your course final exam. For instructions to register for your state licensing exam and further information, please click here.
The CE Shop’s Offering: 77 hours
Reporting: The state does not require schools to report course completions. Students will submit their certificate of completion with their license application.
Expiration Date of Course: The CE Shop’s Pre-Licensing courses expire six months after the date of purchase. Each student will be granted a one-month extension at no charge, to be applied immediately after the initial six-month term. For any reactivation or extension of the course after the seventh month, The CE Shop will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course finally terminates before the end of the final 30-day extension. Students may also elect to re-enroll for 50% of the current retail price of the course, if the course has hit the year expiration or the student is at the 7 month mark and wants to repurchase and restart the course and enrollment. Extensions or reactivations cannot be granted beyond 12 months from the purchase of the course since, in all events, the course terminates 12 months after purchase.
Certificates: Immediately upon course completions, The CE Shop will provide students with an electronic copy of the course certificate of completion. Certificates will remain in your account for a minimum of five years, should you need additional copies at a later time. Please refer to your application to determine if you need to submit your certificate(s) of completion. Course completion dates are recorded using Central Standard Time. Please note that the date on your certificate of completion will reflect this.
Proctored Final Exam: The state requires your final exam to be proctored. All final exams must be physically proctored in the State of New York. You’ll need to schedule an appointment with a proctor in advance. You can find full details of the proctoring process here. Upon passing the final course exam, you will be asked to sign an affidavit verifying your identity as the student who completed the course and the final course exam. Final exams must be passed with a minimum of 70%.
Seat Time: It is required that all students spend a minimum amount of seat time engaged in the course content. Our online course delivery system manages this requirement for you.
Still have questions? Visit our Frequently Asked Questions or Contact Us.
Street Address: One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231
Mailing Address: P.O. Box 22001, Albany, NY 12201-2001
Phone: 518.474.4429
Fax: 518.473.6648